Frequently Asked Questions

Got a question? We’re here to help.

  • What are your business hours?

    We are open Monday through Friday 8:00 to 5:00.

  • Why do I run out of hot water so quickly?

    Running out of hot water quickly could be a sign that your water heater needs to be repaired or replaced.

  • Is it safe to use chemical drain cleaner?

    The short answer is no. Chemical drain cleaners are very toxic and can cause rapid deterioration of your pipes. 

  • Is it important to get a plumbing inspection?

    YES! Plumbing inspections can save you time and money later down the road. If you are purchasing a home, give us a call for an inspection.

  • Where is my main water shut-off valve?

    It is essential to know the location of your main water shut-off valve in an emergency. Your main shut-off valve is typically located outside, close to an exterior wall. The valve will either be attached to an outer wall or located in a protected underground box. In some cases, the water shut-off valve is located in the basement or crawl space.